As the Chief Operating Officer, Michael is responsible for driving the operational effectiveness of General Insurance by ensuring strategic alignment between underwriting operations and technology. Michael also leads General Insurance’s data strategy. As the Head of Global Service Businesses, Michael oversees AIG’s Global Travel, Global Warranty, and Multinational businesses.
Prior to his current role, Michael was Deputy Chief Underwriting Officer for General Insurance. He helped implement General Insurance’s global underwriting framework and guidelines, in alignment with AIG’s overall risk appetite.
Over the past 25 years, Michael has served in a range of underwriting and management roles in the insurance industry. Before joining AIG, Michael held positions of increasing responsibility at Arch Insurance Group (U.S.), Inc. He was Executive Vice President and Chief Underwriting Officer from 2014 to 2018, where he was responsible for underwriting in all business units across the U.S. and Canada. Additionally, he served as Senior Vice President of Operations and oversaw workflow standardization, data analytics and business systems integration for Arch’s U.S. underwriting operations from 2012 to 2014. Earlier in his career, Michael held management and underwriting positions at Hartford Financial Products, National Union (AIG) and the Chubb Group.
Michael is a graduate of Boston College with a B.A. in Economics and a minor in Computer Science.